Frequently Asked Questions

What is the SnowBigDeal Rewards Program?

The SnowBigDeal Rewards Program is our loyalty program that allows you to earn points on eligible purchases and specific activities. Points can be redeemed for discounts on future orders.


How Do I Join?

Joining is easy! Simply create an account on our website, and you’ll automatically be enrolled in the rewards program. Membership is free.


How Do I Earn Points?

You earn 1 point for every dollar spent on eligible purchases (excluding taxes, shipping fees, and other non-merchandise charges).

 

Additional ways to earn points include:

  • Signing up for the rewards program (50 points).
  • Celebrating you birthday (25 points).

 

Check the “Ways to Earn” tab within the rewards window for current opportunities. Points are added to your account once your order is processed, and you’ll receive an email notification (don’t forget to check you spam folder).


How Do I Redeem My Points?

Redeem your points through the “Ways to Redeem” tab in the rewards dialog box on our website. Once redeemed, rewards can be applied as coupons at checkout. Points cannot be redeemed for cash and may not be combined with other promotional codes or discounts unless explicitly stated.


Do Points Expire?

No, your points do not expire unless the program is terminated or altered (*subject to change).


Are There Any Exclusions?

Points cannot be earned or redeemed on:

  • Gift Card Purchases.
  • Taxes and Shipping Fees.
  • Other Non-Merchandise Charges.

Points are non-transferable and may not be sold, exchanged, or gifted.


Where Can I Check My Points Balance?

Your points balance is displayed in the rewards popup box on our website (if logged in). Simply click on the “Rewards” button to view it.


What Happens If I Return an Item?

If you return an item, the points earned from that purchase will be deducted from your account. Returns or adjustments that result in a negative points balance may affect your ability to redeem future rewards.


Can Points Be Combined With Other Discounts?

Points may not be combined with other discount codes, promotions, or coupons unless specifically stated.


What If I Have Issues or Questions?

For questions or concerns about the rewards program, or to report an issue, contact us at:

  • Email: sales@snowbigdeal.com
  • Phone: +1(877)766-9244

Important Notes:

  • Points earning rates, redemption values, and program terms are subject to change at any time without notice.
  • Misuse of the program, including fraudulent activity, may result in account termination and forfeiture of points.