Sample Policy

Sample gear is brand-new and unused and backed by a full manufacturer's warranty. Availability is limited by size and quanity, and items may not ship in original factory packaging or with all “extras.” In most cases, samples are identical to standard production gear.

Our Sample Sale typically takes place annually, most often in early January. While it's a highly anticipated event, it's not guaranteed annually and timing can vary. To make sure you don't miss it, we strongly recommend subscribing to our email newsletter and SMS alerts—that's where announce dates, possible early access, and limited-quantity drops first.

What is Sample Gear?

Sample gear refers to products sent from the factory to the manufacturer for final review, approval, and demonstration before full-scale production begins across all sizes and colors. Samples are also used by sales representatives to showcase and demonstrate upcoming product lines to dealers.

All sample gear we sell is brand-new and covered by the manufacturer's full warranty.

In the majority of cases, sample gear is identical in function and design to its final production counterpart. Occasionally, there may be minor differences that are only noticeable when compared side by side with production gear. The product description is not guaranteed to match the product received exactly.

Limited Edition & Unreleased Samples

In some cases, sample gear may be a product, color, or variation that never received final approval for mass production. These items were never produced in bulk and are often available only in extremely limited quantities.

We refer to these as limited edition samples—unique pieces you won't find elsewhere.

Pricing & Discounts

Sample gear is already offered at significantly reduced pricing compared to standard production products. Due to the deep discounts, limited availability, and high demand, sample items are not eligible for price matching or additional discounts. Most coupon codes and promotional offers do not apply to sample gear.

Packaging & Included Items ("Extras")

Sample gear may not ship in original brand packaging. For example:

  • Boots may arrive in a plain, unbranded box.
  • Helmets may ship in a generic white box rather than a branded helmet box.

Additionally, sample gear may not include all standard extras, such as:

  • Spare lenses or visors.
  • Extra cheek pads or breath boxes.
  • Manuals, documentation, or stickers.

The core product itself remains new, unused, and warrantied.

If you think that your items is missing a core component, please call us to report the issue and get further support. Call: +1(877)766-9244

Important Things to Know

  • Samples are considered part of a high-demand category and are subject to the principle of first-come, first-serve.
  • Inventory is extremely limited and will not be restocked.
  • Sizes are colors may be restricted to what was produced for sampling—typically medium and large sizes.

Shipping & Returns

Sample gear qualifies for free shipping in accordance with our standard shipping policy. We may consolidate multiple sample orders into a single shipment when possible.

Samples are eligible for return, provided they are in new, unused condition and meet the requirements outlined in our returns policy.

Questions or Issues?

If you're unsure whether a product is a sample, need help choosing the right item, or need to report an issue, our team is happy to help.

Call Us: +1(877)766-9244